Privacy Policy

Last Updated: October 26, 2023

1. Introduction

This Privacy Policy describes how Resort Grand Palace ("we", "us", or "our") collects, uses, and protects your personal information. By visiting our website or using our services, you consent to the practices outlined in this Policy.

2. Information We Collect

We may collect the following information: Personal Information: Your name, email address, phone number, and any other information you provide when making a reservation, contacting us, or subscribing to our newsletter. Payment Information: Credit card details or other payment information when booking a stay or purchasing services. Browsing Information: IP address, browser type, operating system, and browsing behavior on our website. Cookies: We use cookies to enhance your browsing experience and personalize content. You can manage your cookie preferences in your browser settings.

3. How We Use Your Information

We use your information for the following purposes: To process reservations and provide services. To communicate with you about your stay or inquiries. To personalize your experience on our website. To send you marketing communications about our promotions and events (with your consent). To improve our website and services. To comply with legal obligations.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Sharing Your Information

We may share your information with the following third parties: Service providers who assist us with website hosting, payment processing, and marketing. Legal authorities if required by law.

6. Your Rights

You have the right to: Access your personal information. Correct inaccuracies in your information. Request deletion of your information. Object to the processing of your information. Withdraw your consent to marketing communications. To exercise these rights, please contact us at the email address below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: privacy@resortgrandpalace.com